Can I try Lattice without an account?
Yes. The image demo accepts images up to 3 MiB (3,145,728 bytes). Choose a format and resize options, then process your image. No account is required. The public demo allows up to 20 uploads per IP address per hour.
How do I get an API key?
Request API access, or sign in if you already have an account. Create a key in the dashboard’s API keys section. The quickstart explains the first request.
Which formats can I process?
Lattice supports image optimization, video transcoding, PDF compression, and HTML conversion. Image outputs include WebP, AVIF, JPEG, and PNG; HTML can produce PDF, DOCX, or PNG. See features and the API reference for input formats and endpoint options.
What are the upload limits?
The public image demo accepts files up to 3 MiB. API file-size and request limits depend on your account. Video processing accepts an effective duration of 1 to 300 seconds after trimming. The API returns an error when an input exceeds its limits.
Can an optimized file be larger?
Yes. Results depend on the original format, content, quality, and processing options. Converting an already compressed image or choosing a different output format can increase file size. The demo shows the actual size change.
When do download links expire?
API download links expire after one hour. You can request a fresh link for a stored file through the API or dashboard. Demo links expire after 45 minutes. Link expiry and file deletion are separate.
How long are files stored?
Account files remain until you delete them, close the account, or an enabled auto-deletion setting removes them. Demo files older than 45 minutes are removed during periodic cleanup. You can also configure delivery to your own S3 bucket or SFTP server.
What happens when I reach a request limit?
The API returns HTTP 429. Check the response headers and your dashboard before retrying. Account limits apply separately from the anonymous demo’s hourly limit.
Where can I get help?
Start with the quickstart, installation guides, and API reference. For help with your workflow, contact the Lattice team.